CANNONS UK are looking for someone to become part of their team in the role of Part-Time Customer Service Advisor based in North Lopham IP22 2HQ
The successful applicant will
- Handle customer enquiries, answering questions over the phone, emails and online
- Provide support and product/service information to customers
- Assist customers in making purchasing decisions
- Print and check orders through the website, Amazon and Ebay
- Print courier labels, liaising with the warehouse throughout the day
- Liaise with the couriers, chasing deliveries or collections
- Answer all incoming calls in a courteous manner
- Take orders over the phone and process them through the system
The successful applicant must
- Have a confident and polite telephone manner
- Be a team player
- Be computer literate
- Have good customer service skills
- Have a ‘can do’ attitude
- Have a good sense of humour
The hours for this position are:
3 days per week 8am-3pm [possibility for flexibility]
Salary will be based on your experience; full system training will be given.
Please email job@cannonsuk.com with a covering letter and attach your CV closing date for applications is Friday 10th November 2023.