Customer Service Advisor

CANNONS UK are looking for someone to become part of their team in the role of Part-Time Customer Service Advisor based in North Lopham IP22 2HQ

The successful applicant will

  • Handle customer enquiries, answering questions over the phone, emails and online
  • Provide support and product/service information to customers
  • Assist customers in making purchasing decisions
  • Print and check orders through the website, Amazon and Ebay
  • Print courier labels, liaising with the warehouse throughout the day
  • Liaise with the couriers, chasing deliveries or collections
  • Answer all incoming calls in a courteous manner
  • Take orders over the phone and process them through the system

The successful applicant must

  • Have a confident and polite telephone manner
  • Be a team player
  • Be computer literate
  • Have good customer service skills
  • Have a ‘can do’ attitude
  • Have a good sense of humour

The hours for this position are:

 3 days per week 8am-3pm [possibility for flexibility] 

Salary will be based on your experience; full system training will be given.

Please email with a covering letter and attach your CV closing date for applications is Friday 10th November 2023.